ORGANIZATIONAL
STRUCTURES
•
Organizational
employees must work closely together to develop strategic initiatives that
create competitive advantages
•
Ethics
and security are two fundamental building blocks that organizations must base
their businesses upon
IT ROLES AND
RESPONSIBILITIES
Information technology is a relatively new
functional area, having only been around formally for around 40 years
Recent IT-related
strategic positions:
•
Chief
Information Officer (CIO)
•
Chief
Technology Officer (CTO)
•
Chief
Security Officer (CSO)
•
Chief
Privacy Officer (CPO)
•
Chief
Knowledge Office (CKO)
Chief
Information Officer (CIO)
The CIO typically reports directly
to the Chief Executive Officer (CEO). CIOs must possess a solid and detailed understanding of every aspect of
an organization coupled with tremendous insight into the capability of IT.
He also must have strong
business skills and strong IT skills. CIO oversees all uses of IT and ensures the strategic alignment of IT
with business goals and objectives. Broad CIO functions include:
•
Manager – ensuring the delivery of all IT projects, on time and within budget
•
Leader – ensuring the strategic vision of IT is in line with the strategic
vision of the organization
•
Communicator – building and maintaining strong executive
relationships
Chief
Technology Officer (CTO)
CTO is responsible for ensuring the
throughput, speed, accuracy, availability, and reliability of IT. Simply put, CTOs
are similar to CIOs, except CIOs take on the additional responsibility for
effectiveness of ensuring that IT is aligned with the organization's strategic
initiatives.
Chief
Security Officer (CSO)
CSO is responsible for ensuring the security
of IT systems
Chief
Privacy Officer (CPO)
CPO is responsible for ensuring the
ethical and legal use of information. CPOs are the newest senior executive
position, and many CPOs are lawyers by training
Chief
Knowledge Office (CKO)
CKO is responsible for collecting,
maintaining, and distributing the organization’s knowledge
THE GAP BETWEEN
BUSINESS PERSONNEL AND IT PERSONNEL
•
Business
personnel possess expertise in functional areas such as marketing, accounting,
and sales
•
IT
personnel have the technological expertise
•
This
typically causes a communications gap between the business personnel and IT
personnel
• In
order to improve the communication gap, usiness personnel must seek to increase
their understanding of IT. While IT personnel must seek to increase their
understanding of the business.
•
It
is the responsibility of the CIO to ensure effective communication between
business personnel and IT personnel
ORGANIZATIONAL FUNDAMENTALS - ETHICS
AND SECURITY
•
Ethics
and security are two fundamental building blocks that organizations must base
their businesses on to be successful
•
In
recent years, such events as the Enron and Martha Stewart, along with 9/11 have
shed new light on the meaning of ethics and security
ETHICS
Ethics – the principles and
standards that guide our behavior toward other people
Privacy – the right to be
left alone when you want to be, to have control over your own personal
possessions, and not to be observed without your consent
•
Privacy is a major ethical issue
Issues
affected by technology advances are :
•
Intellectual property - Intangible creative work
that is embodied in physical form
•
Copyright - The legal protection afforded an
expression of an idea, such as a song, video game, and some types of
proprietary documents
•
Fair use doctrine - In certain situations, it is
legal to use copyrighted material
•
Pirated software - The unauthorized use,
duplication, distribution, or sale of copyrighted software
•
Counterfeit software - Software that is manufactured
to look like the real thing and sold as such
SECURITY - HOW MUCH WILL DOWNTIME COST YOUR BUSINESS?
Protecting
Intellectual Assets
•
Organizational
information is intellectual capital - it must be protected
•
Information security – the protection of information from accidental or intentional misuse
by persons inside or outside an organization
•
Ebusiness
automatically creates tremendous information security risks for organizations
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